Dimitris Kyrtopoulos | dk

Professional Experience

>Nov/2021 - Sep/2022<

BIOPIX DNA TECHNOLOGY P.C. (BIOPIX-T)

IT Manager

BIOPIX DNA TECHNOLOGY P.C. (BIOPIX-T)

  • Performed server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly
  • Worked on maintaining internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates
  • Supported internet, intranet, LANs, WANs, and network segments
  • Interacted with the help desk and other teams to assist in troubleshooting, identify root cause, and provided technical support when needed
  • Performed routine/scheduled audits of the systems
  • Performed or delegated regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
  • Build an internal wiki with technical documentation, manuals, and IT policies
  • Designed and implementation of ISO 27001 policies via Quality Management System (QMS)
  • Administrated the infrastructure with Microsoft Azure (e.g. Active Directory, Policies, Security, Audit, MDM, etc)
  • Administrated Microsoft O365 services
  • Virtualization with VMware and Proxmox
  • Administrated and usage of JIRA platforms

Tools: MySQL, Microsoft Azure Cloud Services, Microsoft O365, JIRA, Windows (Desktop 8-11 & Server 2016-2022), Linux (Ubuntu, Ubuntu Server, Arch, Manjaro, Kali), macOS, Zabbix, DHCP, NAT, Route, VPN, Wireshark, nmap, MikroTik, pfsense, Eramba GRC Platform, OpenVAS, Snort, Suricata, PowerShell, Scripting, python, GDPR, ISO 27001, Microsoft Hyper-V, VMware vCenter/ESXi/Workstation, Proxmox, SoftOne

Fovera Prostasia S.A.

IT Director

Fovera Prostasia S.A.

>Jun/2013 - Aug/2021<

  • Led a team of IT professionals.
  • Designed and implemented of IT Consulting services
  • GDPR Project Management
  • Analyzed complex project server issues and worked on large enterprise and business-critical applications.
  • Managed departmental budget
  • Conducted research and evaluation of new software products, technologies, and methodologies to determine whether products could benefit company.
  • Made risk and audit assessments
  • Made recommendations regarding information technology infrastructure overhauls.


Tools:
Microsoft SQL Server, MySQL, Google Workspaces, Microsoft Azure Cloud Services, JIRA, Windows (Desktop 7-10 & Server 2003-2019), Linux (Debian, Kali, Ubuntu, Ubuntu Server), macOS, Active Directory (AD) Domain Services, Group Policy, Encrypting File System, BitLocker, Domain Name Services (DNS), Remote Desktop Services, Acronis Backup Advanced, Veeam Backup & Replication, Veeam ONE, Zabbix, DHCP, NAT, Route, VPN (IPSec, OpenVPN SSL + OTP, Wireguard), nmap, Cisco, Ubiquity, pfsense, Eramba GRC Platform, OpenVAS, Snort, Suricata, PowerShell, Scripting, python, GDPR, ISO 27001, Microsoft Hyper-V, VMware vCenter/ESXi/Workstation, Proxmox, DataCommunication, EpsilonNet, SoftOne, Entersoft

>Oct/2008 - Jun/2013<

Fovera Prostasia S.A.

IT Administrator

Fovera Prostasia S.A.

  • Consulted, designed, and implemented of a wide networks for more than 150 corporate users, customers and 4 remote sites in Greece
  • Designed and supported the IT infrastructure
  • Implemented security and group policies
  • Provided data recovery, disaster recovery and data loss prevention solutions
  • Implemented virtualized servers (Hyper-V, VMware)
  • Made recommendations regarding information technology infrastructure overhauls.
  • Transformed a small company work environment to a fully corporate with servers and policies

Tools: Microsoft SQL Server, Google Workspaces, Windows (Desktop XP-7 & Server 2000-2003), Linux (Debian, Ubuntu, Ubuntu Server), macOS, Active Directory (AD) Domain Services, Group Policy, Encrypting File System, BitLocker, Domain Name Services (DNS), Remote Desktop Services, Acronis Backup Advanced, DHCP, NAT, Route, VPN, Cisco, PowerShell, Scripting, ISO 27001, Microsoft Hyper-V, VMware Workstation, DataCommunication, EpsilonNet

TaxSolution P.C.

Senior IT Manager

TaxSolution P.C.

>Jan/2007 - Current<

  • IT Consulting
  • Leading a team of IT professionals.
  • Cyber Security
  • Infrastructure Support
  • Virtualization with Hyper-V, VMware and Proxmox
  • Disaster Recovery plans
  • Consult, design, and implementation of a wide networks for corporate users – customers – remote sites
  • Develop and maintain positive relationships with employees.
  • Enhanced availability of infrastructure through enterprise-wide planning, thorough testing, efficient implementation, and comprehensive support.
  • Analyze complex project server issues and worked on large enterprise and business-critical applications.
  • Make recommendations regarding information technology infrastructure overhauls.
  • Resolve issues and escalate problems with knowledgeable support and quality service
  • Transformed a small company work environment to a fully corporate with servers and policies

Tools:  Microsoft SQL Server, MySQL, Microsoft Azure Cloud Services, JIRA, Windows (Desktop ME-11 & Server 2000-2022), Linux (Kali, Ubuntu, Ubuntu Server), macOS, Active Directory (AD) Domain Services, Group Policy, Encrypting File System, BitLocker, Domain Name Services (DNS), Remote Desktop Services, Acronis Backup Advanced, Veeam Backup & Replication, Veeam ONE, Zabbix, DHCP, NAT, Route, VPN (IPSec, OpenVPN SSL + OTP, Wireguard), nmap, Cisco, pfsense, Eramba GRC Platform, OpenVAS, Snort, Suricata, PowerShell, Scripting, python, GDPR, ISO 27001, Microsoft Hyper-V, VMware vCenter/ESXi/Workstation, Proxmox, EpsilonNet, SoftOne

>Jan/2003 - Jan/2013<

KOUTSOULIS SAVVAS

IT Systems Administrator

KOUTSOULIS SAVVAS

  • Installed and managed security systems with remote control capacity
  • Disaster Recovery
  • Technical support
  • Operation Management

Tools: Microsoft SQL Server, Windows (Desktop 98-7 & Server 2000-2012), Linux (Ubuntu Server, Kali), Active Directory (AD) Domain Services, Group Policy, Encrypting File System, BitLocker, Domain Name Services (DNS), Remote Desktop Services, Acronis Backup Advanced, DHCP, NAT, Route, VPN, Cisco, PowerShell, Scripting, Microsoft Hyper-V, VMware Workstation