Chief Operations Officer (COO)
Sep/2024 - May/2025
Portokalidis Family S.A.
- Developed comprehensive data analytics platform utilizing Excel integration and Microsoft Power BI to optimize workforce management and performance tracking, enabling real-time production insights and enhanced financial reporting for executive decision-making
- Led research and conceptual design of Artificial Intelligence (AI) powered quality monitoring system for real-time product assessment and quality control, positioning the organization for Industry 4.0 transformation and operational excellence
- Designed and implemented enterprise technology strategy and roadmap, overseeing all IT initiatives from infrastructure planning to digital transformation projects, ensuring technology investments aligned with business objectives and growth plans
- Established comprehensive cybersecurity governance framework including security policies, incident response procedures, and compliance protocols, while managing all IT security infrastructure and vendor relationships
- Architected and executed complete IT infrastructure transformation from legacy systems to enterprise-grade solutions, including network modernization, hybrid cloud deployment, virtualization implementation, and disaster recovery planning for business continuity
- Led talent acquisition and workforce planning initiatives, conducting interviews, developing job descriptions, establishing onboarding processes, and managing employee lifecycle from recruitment to separation
- Implemented enterprise-wide safety protocols and risk management framework through daily safety audits and strategic improvement initiatives, collaborating with safety specialists to reduce workplace incidents and ensure regulatory compliance
- Managed annual technology budget and vendor relationships, negotiating contracts, evaluating technology solutions, and overseeing IT procurement processes while ensuring cost optimization and ROI maximization
- Provided strategic leadership and executive coaching to department managers, establishing performance frameworks and leadership development programs that improved cross-departmental collaboration and management effectiveness
- Mentored operational staff across multiple departments, implementing professional development initiatives and skills enhancement programs that increased employee engagement and operational efficiency
- Cultivated high-performance organizational culture through collaborative leadership approaches, cross-functional team building, continuous improvement mindset and communication frameworks that aligned departmental objectives with strategic business goals